Product · Loyalty System

Loyalty that earns real retention.

A points and tiers platform built from real deployments across retail, F&B, hospitality, and financial brands. Configurable without engineering, omnichannel by default, hardened against real-world fraud.

live·Loyalty · Member Tier
Tier
Onyx
Member
9824 · 7152
Points
8,420
Onyx1,580 to Obsidian →
Recent earn3 events
14:18POS · SG-MBS+120
11:42APP · checkout+85
09:07POS · ION+240
Brand Asia · Q3 issuance

The problem

Most loyalty programmes are sunk cost in disguise.

They reward heavy buyers who would’ve come back anyway, alienate occasional ones with confusing tiers, and cost more in margin than they earn in retention. The fix is mechanics that move actual customer behaviour.

What you get

Six capabilities, one platform.

01

Configurable points engine

Earn rules by category, basket, time, channel. Bonus events, multipliers, double-points campaigns - all configurable without engineering tickets.

02

Tier mechanics

Membership tiers with thresholds, grace periods, tier-specific rewards, downgrade rules. Built around real retention behaviour, not gamified noise.

03

Omnichannel earn & redeem

POS, e-commerce, mobile app, in-store kiosk, partner outlets. One member identity across every channel, with reconciliation that doesn’t double-count.

04

Reward catalogue

Vouchers, discounts, products, experiences, third-party gift cards. Inventory-aware, region-aware, partner-aware.

05

Campaign engine

Targeted offers by segment, lifecycle stage, recency, and value tier. A/B campaigns, automatic exclusions, fraud safeguards.

06

Member-facing UI

White-label web and mobile member portals. Push, email, in-app messaging. Multi-language and multi-currency by default.

Integrations

Plugs into your retail and marketing stack.

POS (Toast, Square, Aloha)
Shopify · WooCommerce · Magento
Stripe · payment gateways
CRM (Salesforce, HubSpot)
Marketing (Braze, Customer.io)
BI exports (Snowflake, BigQuery)

Pricing

Tiered by active members.

Volume-tiered after the threshold. Final quote depends on integrations, regions, and custom mechanics.

Standard

01

Up to 50k active members, single brand, core earn/redeem.

Starts

from USD 599/month

Growth

02

Up to 500k members, multi-brand, campaign engine, segmentation.

Starts

from USD 1,499/month

Enterprise

03

Unlimited members, regional residency, custom mechanics, dedicated success.

Starts

Quoted per scope

Get in touch

Tell us about
your project.

We reply within one business day. For procurement and RFP enquiries, we can provide a formal capability statement.

Singapore · Jakarta · Asia-Pacific delivery